Talentguide opens its Product & Customer Success Team for the purpose of Job Shadowing, offering PhD candidates (≥ 3rd year of the PhD trajectory) / postdocs affiliated with 1 of the 5 Flemish universities the possibility to see for themselves what tasks and responsibilities come with this particular job function. 

As a shadowee in Talentguide's Product & Customer Success Team, you will gain firsthand insight into how a digital HR platform is shaped and supported. This dual-role experience allows you to observe the end-to-end lifecycle of a user-centric product - from roadmap refinement to client enablement. 

You will:

1) observe how product managers translate client feedback and usage data into actionable product improvements;
2) join strategy meetings to learn how user needs are prioritized in a lean startup context;
3) participate in client support and onboarding moments to understand how product adoption and satisfaction are maximized;
4) sit in on user feedback or testing sessions to witness how design, usability, and functionality decisions are made. 

> Open to PhD candidates / postdocs with a background in Behavioural Sciences, Psychology,  Business & Economics, Educational Sciences;  Communication Sciences;  Engineering or IT with an interest in human-centered design or HR tech. Preference is given to candidates with strong communication skills (written & verbal) in English;  an interest in digital platforms and user experience; Affinity with skills development, coaching, or educational innovation is a plus. 

Talentguide offers a 1-day Job Shadowing experience. The suggested dates for Job Shadowing are 13 or 15 October.